Privacy Policy

1. Who We Are

Quotara is an outsourced business services company helping businesses build and manage global teams across sales development, customer support, back-office operations, staffing, and related business functions.

2. Information We Collect

Information you provide directly:

• Full name
• Email address
• Phone number
• Company name and job title
• Any other details you submit through our contact or lead forms, or share with us by phone, email, or text

Information collected automatically:

• IP address and general location
• Browser type and device information
• Pages visited and time spent on site
• Clicks, scrolls, and other behavioral interactions
• Referral source, including how you found us

Information collected via tracking technologies:

• Cookies and pixel tags
• Meta Pixel tracking data
• Google Analytics and Google Ads conversion data
• Other third-party advertising or analytics tools we may use

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Send follow-up information, materials, and communications you have requested
• Provide information about Quotara’s services
• Deliver and optimize our advertising campaigns on Meta, Google, and other platforms
• Retarget website visitors with relevant advertisements
• Analyze website traffic and user behavior to improve our website
• Build lookalike audiences for our own advertising purposes
• Send relevant communications where you have opted in
• Manage prospective and existing client relationships
• Comply with legal and regulatory obligations

Legal bases for processing for EEA and UK visitors under GDPR may include:

• Consent: Where you have given consent, such as accepting cookies, submitting a form, or opting in to SMS communications
• Legitimate Interests: To operate, improve, and market our business where those interests are not overridden by your rights
• Contractual Necessity: Where processing is necessary to provide or discuss services requested by you
• Legal Obligation: Where processing is required by applicable law

4. SMS/Text Messaging

Quotara sends SMS and MMS text messages only to individuals who have provided appropriate consent or otherwise requested communication by text.

Consent may be obtained verbally, through a website or lead form, or during a conversation with one of our representatives.

We do not intentionally send promotional text messages to individuals who have not provided the appropriate consent.

Types of messages: Messages may include follow-up information, service details, pricing information, scheduling, replies to questions, and related communications connected to an existing conversation with our team.

Message frequency: Message frequency varies depending on your interaction with us.

Costs: Message and data rates may apply depending on your mobile carrier and plan.

Opt-out: You can opt out at any time by replying STOP to any message. After you reply STOP, you may receive a confirmation message and no further promotional texts unless you opt in again.

For help, reply HELP or email support@quotara.co.

Mobile information and consent: Quotara does not sell, rent, or share mobile phone numbers, SMS opt-in information, or consent records with third parties or affiliates for their own marketing, promotional, or lead-generation purposes.

Mobile opt-in data and SMS consent are excluded from information sharing for third-party marketing purposes.

We may share mobile information with service providers that help us operate our messaging services, such as telephony or communications platforms, solely to the extent necessary to provide those services.

5. How We Share Your Information

Quotara does not sell consumer personal information, including names, phone numbers, email addresses, or SMS consent data, to third parties for their own marketing or lead-generation purposes.

We may share limited information in the following circumstances:

• Advertising partners, including Meta and Google: We may share website cookie, pixel, and behavioral data with advertising platforms to operate and optimize our own advertising campaigns. We do not provide SMS consent data to these platforms.
• Analytics providers: To help us understand website performance, traffic, and user behavior.
• Service providers: Vendors who assist in operating our business, including telephony, messaging, hosting, CRM, analytics, email, and other business tools, subject to appropriate confidentiality and security obligations.
• Professional advisers: Where appropriate, information may be shared with legal, accounting, audit, insurance, or other professional advisers.
• Legal authorities: Where required by applicable law, regulation, court order, or other lawful process.

California Residents — CCPA Notice

Quotara does not sell personal information for money.

However, sharing website cookie or pixel data with advertising platforms such as Meta or Google for targeted advertising purposes may qualify as a “sale” or “sharing” under the California Consumer Privacy Act.

California residents may have the right to opt out of certain forms of sale or sharing.

Phone numbers and SMS consent information are not shared for third-party advertising or lead-generation purposes.

To exercise applicable privacy rights, email support@quotara.co or use the cookie consent tool available on our website.

6. Cookies and Tracking Technologies

We may use cookies and similar technologies, including:

• Meta Pixel: To measure actions taken on our website after interacting with Meta advertising and to support advertising and audience-building activities.
• Google Analytics: To understand website traffic, user behavior, and website performance.
• Google Ads: To measure advertising performance and support remarketing where applicable.

Cookie Consent

Where required, visitors may be presented with a cookie consent banner when first visiting our website.

Non-essential cookies, including advertising and analytics cookies, may be activated only after the required consent has been obtained.

You may withdraw or change your cookie preferences through the cookie settings available on our website.

You may also manage advertising preferences directly through relevant platform settings.

7. Phone Calls

If you provide us with a phone number, we may call you regarding:

• Your inquiry
• Services you have requested
• A scheduled meeting
• An existing or prospective business relationship
• Relevant follow-up communications

You may ask us to stop calling at any time by informing our representative or emailing support@quotara.co.

8. Email Communications and Opt-Out

If you submit your information through our website, advertising forms, or other business channels, we may send relevant follow-up communications regarding Quotara and our services.

Marketing emails may include an unsubscribe mechanism.

You may opt out at any time by using the unsubscribe option provided or by emailing support@quotara.co.

We will process valid opt-out requests within a reasonable period and in accordance with applicable law.

9. Client and Customer Data

As part of providing outsourced business services, Quotara personnel may access information belonging to our clients or their customers.

Where possible, Quotara operates directly within client-owned or client-approved systems.

Quotara does not ordinarily maintain an independent permanent database of client customer information for its own purposes.

Client information is accessed only as necessary to provide the agreed services and should not be used for unrelated purposes.

Where temporary information is created during service delivery, it should be removed or securely disposed of once it is no longer required, subject to applicable client instructions, contractual requirements, or legal obligations.

For further information, please review Quotara’s Data Security & Compliance page.

10. International Data Transfers

Quotara operates internationally, with personnel and business operations in multiple countries, including the United States and Pakistan.

As a result, information may be accessed, transferred, or processed outside the country in which it was originally collected.

Where applicable, Quotara takes reasonable steps to ensure that personal information is handled securely and in accordance with applicable privacy and data protection requirements.

Additional contractual or technical safeguards may be implemented where required.

11. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

• Responding to inquiries
• Managing business relationships
• Providing services
• Maintaining required business records
• Complying with legal obligations
• Resolving disputes
• Protecting our legal rights

Where Quotara processes information solely through client-controlled systems, applicable retention periods may be determined by the client.

You may request deletion of eligible personal information by contacting support@quotara.co.

12. Your Privacy Rights

Depending on your location, you may have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of eligible information
• Opt out of marketing communications
• Opt out of SMS messaging by replying STOP
• Opt out of certain behavioral tracking or targeted advertising
• Withdraw consent where processing is based on consent
• Object to certain processing
• Request data portability where applicable
• Lodge a complaint with an applicable data protection authority

California Residents

California residents may have additional rights under the CCPA, including the right to:

• Know what personal information is collected
• Request deletion
• Request correction
• Opt out of certain sales or sharing
• Exercise privacy rights without unlawful discrimination

EEA and UK Residents

Individuals in the EEA and UK may have additional rights under GDPR or UK GDPR, including:

• Access
• Rectification
• Erasure
• Restriction of processing
• Data portability
• Objection to certain processing
• Withdrawal of consent
• The right to lodge a complaint with an applicable supervisory authority

To exercise applicable privacy rights, email support@quotara.co.

13. Australian Privacy

Where Australian privacy requirements apply, Quotara seeks to handle personal information in accordance with applicable requirements under the Privacy Act 1988 and the Australian Privacy Principles.

This may include requirements relating to:

• Collection
• Use
• Disclosure
• Security
• Access
• Correction
• Data quality
• Cross-border access
• Retention
• Disposal

Because Quotara operates internationally, authorized personnel may access relevant client systems from Pakistan or other approved locations.

Where required, appropriate safeguards may be established with the relevant client.

14. Data Security

Quotara maintains administrative, technical, and operational safeguards designed to protect personal information against unauthorized access, disclosure, misuse, loss, alteration, or destruction.

These safeguards may include:

• Access controls
• Individual user credentials
• Multi-factor authentication
• Role-based permissions
• Endpoint security
• Confidentiality requirements
• Data minimization
• Restrictions on local storage
• Secure disposal
• Employee security awareness and training

No information system can guarantee absolute security.

For additional information regarding Quotara’s security practices, please review our Data Security & Compliance page.

15. Third-Party Links

Our website may contain links to websites or services operated by third parties.

Quotara is not responsible for the privacy, security, or content practices of third-party websites.

We encourage visitors to review the privacy policies of those organizations separately.

16. Children’s Privacy

Quotara’s services are intended for businesses and are not directed toward individuals under the age of 16.

We do not knowingly collect personal information directly from minors for marketing or commercial purposes.

If you believe a minor has provided personal information to us improperly, please contact support@quotara.co.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our services
• Our technology
• Our information-handling practices
• Regulatory requirements
• Applicable law

The Last Updated date at the top of this page will reflect the latest revision.

Where appropriate, we may provide additional notice regarding material changes.

18. Contact Us